Billing & tiers

School leaders
3 min read

C3NTR has plans so you can start free and grow at your own pace. Every plan includes the knowledge library — articles, glossary terms, search, favourites, and your school's branding. What changes between plans is how many students can join, whether video and audio are included, the depth of your analytics, and how much media storage you have.

The plans

Billing screen showing tier comparison

Student limits count active students only — leaders, instructors, and assistants don't use up a place on any plan. Annual billing saves roughly two months compared to paying monthly.

See the full, current comparison on the pricing page.

What every plan includes

The heart of C3NTR is available on every plan, including the free Seed plan:

Some features are part of the School plan and above: video and audio content, push notifications to members' phones, advanced analytics (reading trends, top articles, and search insights), and the stock video library. On the free Seed plan, announcements and events still appear in the app; members just don't get a push.

When a student limit or a plan feature needs a higher plan, you will see a short prompt explaining which plan unlocks it. Nothing is lost — the feature becomes available the moment you move up.

See your current plan and make changes

Plans are changed in the web portal, not in the app. That's why you won't find prices, checkout or plan links in the app.

To see which plan your school is on, open the user menu in the app (tap your avatar on Home, or swipe in from the right edge of any tab). The plan card shows your plan, and View plan opens it.

To change your plan, sign in to the web portal at app.c3ntr.app and open Billing.

On the free Seed plan, choose a plan there and pay through Stripe.

On a paid plan, tap Manage billing. The Stripe portal opens, where you can switch plans, move between monthly and annual billing, update your payment method, download invoices, or cancel.

The app picks up any plan change automatically. There's nothing to refresh.

Switching plans

A school leader can switch plans at any time from Billing in the web portal. When the change starts depends on which way you move.

Your students and content are not affected by a switch. Features that belong to a bigger plan stay on until the new plan begins.

Note

If a change leaves credit on your account, it pays toward your next bills automatically. It is not refunded to your card. Lifetime plans are a single payment, so they can't be switched in the portal. Email us and we'll help. See Refunds and cancellation for the full terms.

Storage add-ons

If you approach your media-storage limit, the simplest step is to move up a plan for more room. Because billing lives on the website, storage questions and add-ons are handled there or by our team. Write to support@c3ntr.app and we'll help you find the right fit.

Tip

The Seed plan has no time limit. Use it for as long as you need. You can move to a paid plan whenever your school is ready.

Can't find what you need?

Get in touch at support@c3ntr.app